The hospitality scene is bustling, but hotels are struggling to keep up with rising guest expectations. There has been a decline in guest satisfaction across the hotel industry in North America.
This decline, however, also gave rise to the popularity of furnished short-term rentals. Renting a furnished apartment offers a refreshing alternative for travellers seeking convenience and comfort. Bleisure travel (a fusion of business and leisure), where accommodations need to cater to both work and relaxation, has become extremely popular.
At DelSuites, we’ve raised the bar with tailored hospitality solutions. One standout feature we offer is our suite pre-arrival inspections, which are thorough checks conducted before you get there to ensure everything is in top-notch condition. We leave no stone unturned, guaranteeing a hassle-free stay.
Explore our pre-arrival services to learn how we guarantee our guests a memorable stay, every time.
Why Pre-Arrival Suite Inspections Matter
In the wake of COVID-19, pre-arrival suite inspections have gained even greater relevance. They emphasize the need to uphold property standards for the health and well-being of rental guests.
These inspections provide a seamless and satisfying guest experience, covering all aspects, from cleanliness to functionality.
But why are they so important?
- Guest Satisfaction: Pre-arrival inspections help identify and address any issues or concerns before guests arrive, making sure that their stay starts on the right foot. From verifying that amenities are in working order to assuring cleanliness standards, these inspections play a key role in guest satisfaction.
- Problem Prevention: Conducting inspections before guests arrive can identify potential problems and address them proactively. Whether it’s a malfunctioning appliance or a cleanliness issue, addressing these issues before guests check in prevents inconvenience and dissatisfaction during their stay.
- First Impressions: The condition of the accommodation upon arrival sets the tone for the entire stay. A well-inspected and prepared suite leaves a positive first impression, making guests feel welcomed and valued.
- Efficiency: Pre-arrival inspections streamline the check-in process by providing confirmation that everything is ready for guests upon their arrival. This efficiency enhances the overall guest experience and minimizes any delays or inconveniences.
- Guest Safety: Assuring that all safety features and equipment, such as smoke detectors are in working order before guests arrive contributes to a more secure environment.
Pre-arrival suite inspections are an essential aspect of hospitality management that directly impacts guest satisfaction, safety, and the overall experience.
The DelSuites ”Points of Perfection” Inspection
Here at DelSuites, we understand that whenever you’re embarking on a long-awaited family vacation or facing an important medical stay, exceptional hospitality and personal service are paramount.
With decades of property management expertise, local knowledge, and a dedicated on-call Guest Services team, we’re committed to ensuring your stay with us is second to none.
Before you even step through the door, we’ve already set the stage for your ideal stay. As part of our “Points of Perfection” inspection, every aspect of your suite is meticulously checked and exactly as it should be.
First impressions matter, which is why we go above and beyond to ensure everything is in working order before you arrive.
What can you expect from our pre-arrival packages? You’ll receive detailed directions to the property, the confirmation of your reservations, and any special requests you’ve made will be taken care of.
From ensuring your suite is clean and fully equipped to addressing any specific needs you may have, our goal is to provide a smooth and seamless experience from start to finish. Welcome to a luxury hotel-like experience in the comfort of a private home, designed just for you.
Suite Inspections for a Seamless Stay
Ensuring your stay is seamless and tailored to your needs is our top priority. That’s why we’ve made the suite inspection process as straightforward as possible.
Our pre-arrival suite inspections cover a range of aspects to guarantee your comfort and satisfaction. The following are just a few of what you can expect from us:
- A DelSuites Welcome Bag, complete with sweet or salty treats, coffee, dishwashing liquid, dishwasher tabs, paper towels, sponges, and two bottles of water.
- Meticulously test small appliances like toasters and coffee makers so they’re in working order when you arrive.
- Check dishes and glassware for any chips, cracks, or other issues for your safety and convenience.
- A stack of useful stationery such as departure envelopes, notepads, and pens to help you stay organized. If there’s no desk in your suite, these items are conveniently placed on the TV stand.
- In the entryway and closet, you will find essentials like a vacuum, broom and dustpan, spare light bulbs in a basket, coat hangers, an iron and ironing board, and a boot tray.
As an additional service ($), we offer a pre-arrival grocery service to have anything you need waiting for you in the suite upon your arrival. Plus, if you need to stock up before you arrive, we offer pre-access for a friend or family member.
Upon arrival, you get access to our Guest Inspection Form. From general comments to specific needs, we take every detail into account so that your experience is flawless.
With DelSuites, your comfort and satisfaction are our priority, and our suite inspection process ensures that every detail is taken care of for a truly exceptional stay.
Experience the DelSuites Difference
DelSuites has been setting the standard for quality stays since 1998. With a team that prides itself on experience, quality, consistency, and reliability, we’re committed to making your stay nothing short of exceptional.
From our experienced reservations, guest services, and sales teams to our furnished short-term rentals across the GTA, we’re here to make your stay as simple and comfortable as possible from beginning to end.
Explore our website to discover a range of luxurious accommodations that cater to every taste. And if you haven’t experienced the DelSuites difference yet, now’s the time to do so.
Contact us today to set up a reservation and make your stay in Toronto even more memorable. We look forward to welcoming you home!
