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DelSuites nominated for the Americas Expatriate Management and Mobility Awards

April 6, 2016

Americas Expatriate Management and Mobility AwardsFor the third consecutive year, DelSuites has been shortlisted for an EMMA 2016 (Americas Expatriate Management and Mobility Awards), the global mobility industry’s premier awards by the Forum for Expatriate Management (FEM).

These awards recognize industry leaders, business successes and rising stars in global mobility. DelSuites has been nominated for Corporate Housing Provider of the Year and Most Innovative Use of Technology in Global Mobility. In addition, DelSuites is the only Canadian Corporate Housing Provider to be nominated for an EMMA in the categories. The awards ceremony takes place on May 5th in Philadelphia.

“We are absolutely thrilled to be shortlisted for Corporate Housing Supplier of the year”, says Cliff Norton, Director of Sales.  “When you look at this year’s shortlist, it contains many of the most ambitious and cutting edge providers in our industry. To be named on this shortlist shows that the strategic decisions and actions that have shaped the way we move forward as a company are valued and respected by not only our guests, but also by our industry experts”.

Since its inception in 1998, DelSuites partnered with the Tridel group to meet the needs of a niche market: corporate travelers who require temporary accommodations that is more comfortable than a hotel stay.  It has positioned itself as one of the best furnished accommodation rental properties in the business. The company has received the 2015 TripAdvisor award of Excellence and is consistently rated by its guests for its service and cleanliness. That said, Delsuites has not only grown to accommodate corporate clients, they also appeal to leisure stays, insurance claims and family stays. Here are our tips on relocating your family to the city.

A full list of all EMMA Shortlisted nominees is listed here.

Stay tuned to see if DelSuites takes home one of the Americas Expatriate Management and Mobility Awards (EMMAs)!

About me, Business Travel, Customer Service Experience, Feedback and Reviews

The Service Experience Matters

February 17, 2016

Its important for us to understand the service experience our guests’ have in our furnished apartments and how we can deliver it. Kimberley Feather, our Guest Services Representative shares
what it means to go above and beyond the standard level of service.  She develops relationships and provides intangible service. Kim understands her guests’ special requests and needs
and is able to retrieve information on past guests stays so upon their return the little extra comforts of home are there for arrival.

Watch her video and how she is committed to the service experience and exceeding our guests’ expectations.

 

 

 

 

About me, Announcements, Business Travel, Family Vacations in Toronto, North York, Relocation, Toronto Family Travel

Welcome to The Avondale – A Fresh New Look!

December 4, 2015

AvondaleThe Avondale apartments for rent north york are conveniently located in the heart of North York and is mere steps from all the excitement and energy that Yonge Street has to offer. Close to Mel Lastman Square, the Performing Arts Centre, Parks, Shopping and Restaurants, major highways and transit – The Avondale is the natural choice to stay!

The Avondale apartment is the ideal home away from home and a great alternative to staying in an expensive hotel in Toronto. You have the advantage of more square footage and being able to prepare home cooked meals in your own fully equipped kitchen. Weekly housekeeping services and in-suite washer and dryer are just a couple of the amenities offered Avondalethat will make your travel experience much more enjoyable, comfortable and affordable. The Avondale also features a bowling alley, fitness centre, swimming pool and billiards room to help you unwind after a busy day at work.

Recently we made some exciting new changes to our furnished apartments.

The Design – A New, More Modern Look

Featured in our re-design was a more modern look that introduces warm tones and highlights the great features of our suites. Borrowing from the success of our James Cooper Mansion, we introduced a more modern, elegant and sophisticated look at The Avondale.

AvondaleThe open design of the kitchen, living room and dining areas allow for the free flow of traffic and natural light. The neutral colour scheme of creams and browns is carried throughout the suite – with a few bright red accents. Wood flooring is used throughout the living spaces, which ties the space together.

The walls have been painted in a neutral tone and feature accent walls in a warm grey tone. We chose the neutral tones for the walls so that they would be calming and relaxing and offer an environment that was pleasing to the eye.

In the living room the sofabed and accent chair offer ample seating and are upholstered with a soft fabric.Avondale

For the bedroom we also chose calm and neutral tones, with a few bold accents such as red pillows on the bed. With a large window featuring stunning views and a bedside lamp for reading, the bedroom is a calm, comforting oasis for relaxation.

The apartment also features a dedicated workspace along with high speed wireless internet which is the perfect spot to set up a laptop and answer your emails or get work done. Offering a bright lamp and a comfy chair, we think it is a wonderfully pleasant work environment.

The apartment’s new look makes it an even more enjoyable place to relax and recharge when you are visiting Toronto, whether you are there for business or pleasure. Why not book a stay in our Avondale apartment so that you can experience the new design for yourself?

About me, Business Travel, Relocation

Sales Techniques for Corporate Housing

December 2, 2015

There are sales techniques for corporate housing to capture prospects. Its important for Enid, our Senior Account Manager to build real connections. By doing so, she conducts research to find who her target markets are.

She then attends industry networking events such as those organized by CERC (Canadian Employee Relocation Council) and trade shows including the OIAA (Ontario Insurance Adjusters Association). She ensures shes accessible and visible and with that, she is more successful at transforming a good lead, qualified prospect into the perfect guest for temporary housing in Toronto.

 

About me, Customer Service Experience

Guest Service Operations Furnished Rentals

October 16, 2015

DelSuites has been in business for over 17 years.  As we continue to grow, we constantly are looking for ways to make operations more streamlined and efficient. Erin Conaty discusses how our central laundry room is an integral part of our daily guest service operations furnished rentals.

Here in our central laundry room, we ensure quality control, receive deliveries and where all linens are washed and stocked.
All linen is inspected prior to folding and delivery to our furnished apartments Toronto. With this, DelSuites ensures we meet the needs of our guest throughout their stay.

Watch Erins video to find out more about DelSuites central laundry room.