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Business Travel, Customer Service Experience, Entertainment, Food & Recipes, Lifestyle talk

Tipping Etiquette in Toronto

September 23, 2016

Tipping EtiquetteIf you are visiting Toronto and you are from a culture where tipping is not the norm, you might be wondering what the appropriate local tipping etiquette might be. Who should you tip, and how much money should you give?

In Canada the tipping culture is similar to in the USA – tips are expected for many staff in the service, hospitality and food and beverage industry. Here are some important tips to keep in mind when it comes to tipping etiquette while visiting Toronto.

In a Restaurant

Unlike some destinations in Europe, a gratuity is not included in the bill at most Canadian restaurants. Instead, you should calculate approximately 15-20% and add that onto your bill. If the service was unsatisfactory, you caTipping Etiquetten give less and if the service was exceptionally good you can give more. You essentially tip based on the service experience.

Sometimes if you have a table with a large group, usually 8 or more, the restaurant will add an automatic gratuity to the bill. Some servers may rely on tips to bump up their wage and may feel frustrated by a large group who take a lot of time and effort to serve but don’t tip.

If you have a poor restaurant experience and you are considering not leaving a tip as a response, consider whether your experience was the fault of the server. If the food was bad or the service was slow because there weren’t enough staff, this is the fault of the kitchen and the manager. Consider asking to speak to the manager so that you can voice your complaints in a constructive way – you might even be offered a discount or a free meal as an apology.

Other Places to Tip

Tipping is also customary in other situations in Canada. You would be expected to tip your taxi driver, valet parking attendant, hotel room attendant, hotel concierge, hairdresser and manicurist. If you visit a spa during your visit to Toronto it is expected that you will tip your spa service provider around 10% of the cost of your treatment. Also, if you go on a guided tour and your guide offers you great service it is good to tip them around 10-15% to show your appreciation. When you are drinking at one of the many great bars in Toronto it is customary to leave around $1 per drink for the bar tender, depending onTipping Etiquette the cost of the drink.

In some situations, there will be a “Tip Jar” on the counter of a business, such as in a coffee shop, cafeteria and sometimes even in retail stores. However, in these situations the tip is optional. You can put a tip in these jars if you have enjoyed great service but you don’t have to – and it won’t be considered rude not to.

It can be tricky at first to remember who to tip while visiting in Canada, but if you are unsure you can always ask a Canadian friend or colleague about the appropriate tipping etiquette. Make sure to carry around a few small bills, loonies and toonies so that you have the right change whenever you need it!

Remember to tip on the sub-total, and not on the taxes!

Downtown Toronto, Entertainment, Lifestyle talk, Toronto History

Cool and Quirky Toronto Markets

September 2, 2016

Toronto MarketsToronto is an intriguing and multi-faceted city with a lot of different layers to uncover. One of the most interesting aspects of the city is its abundance of quirky and unique markets. These Toronto markets have a fascinating collection of everything from locally grown produce to antiques to handmade jewellery and much more. You can spend hours searching through, finding treasures and chatting to the friendly local sellers.

Here are some of the most interesting Toronto markets to check out during your stay in your furnished rental nearby:

Brick Works Farmer’s Market

This Saturday morning market is the ideal place for foodies to scout out delicious local treats. It offers a great selection of eggs, produce, meats, cheeses, baked goods, tea, preserves and much more. It is one of the largest farmer’s markets in the city and is only 6KM from the Republic furnished apartments in Toronto. It’s a fantastic place to find your next favourite treat, whether that is a Toronto Marketshomemade vegan brownie, a strawberry basil ice pop or fresh gluten free spicy Mexican salsa.

Parkdale Flea Market

Parkdale is a cool and quirky west end neighbourhood and this great market features beautiful handicrafts made by the creative locals. There are many great finds here, such as handmade jewellery, antiques, locally designed clothes, vegan baked goods and so much more. It has a lively and welcoming atmosphere and runs the second Sunday of the month from 10am until 5pm.

Withrow Market

The Withrow Market happens every Saturday from 9am until 1pm rain or shine at Withrow Park. It has a fantastic selection of regionally grown produce and baked goods, as well as yummy treats such as preserves and ice cream sandwiches. Shopping here is a great way to support the local farmers around Toronto and buying locally grown pToronto Marketsroduce is so much better for the environment. The James Cooper Mansion short term rentals is only a 10 minute drive.

Sunday Antique Market

If you love antiques you will be in heaven at this Sunday Market, a treasure trove of old fashioned finds from vintage jewellery to old books to home décor and much more. There is a great collection of items that is ever changing and you can find everything from quirky retro items to pieces that are quite old and valuable. It takes place at the historic St. Lawrence Market which is only about a 5 minute drive from the 300 Front St. West furnished rentals.

Junction Flea Market

Every second Sunday of the month from 10am until 5pm from June 8th to October 12th you can check out the Junction Flea market, a very trendy hipster hotspot. There is a lot to discover here, from food to vintage clothing to records to antiques and much more. There’s something for everyone and a great friendly and laid back atmosphere.

These are just a few of the coolest and quirkiest markets that Toronto has to offer. Give yourself lots of time to explore these Toronto markets so that you can meander through slowly, taste all of the yummy treats, hunt for a vintage treasure and chat to some of the local sellers. It’s not just a market, it’s a Toronto cultural experience.

Announcements, Customer Service Experience, Feedback and Reviews

DelSuites Achieves TripAdvisor Certificate

August 19, 2016

TripAdvisorThe Tripadvisor Certificate of Excellence is an impressive accolade that is awarded to the best businesses listed on the review website. It honours restaurants, hotels and attractions that receive great traveller reviews consistently. There are many establishments around the world that have earned this award for delivering superior customer service and DelSuites is proud to announce that it is one of them for the third consecutive year.

DelSuites is thrilled to have qualified for this distinction three years in a row, which is a reflection of the fact that they have dedicated themselves to offering their customers an excellent experience. Cliff Norton, Director of Sales, states “It is very easy and common for a company to call itself customer centric, however, there can be no greater measure of being a customer focused company than actual customer reviews and an award based on their reviews.”

Qualifying for the Certificate of Excellence

The TripAdvisor Certificate of Excellence is now in its 6th year. In order to qualify for this award, a business must have an overall Tripadvisor rating of at least four out of five stars. Also, it must have a minimum number of reviews in order to qualify, including a minimum volume of reviews that have been received within the last 12 months.TripAdvisor

Only the top 10% of the businesses on the review website qualify for this prestigious award. The winners include top notch hotels and restaurants from all over the world. Because the award is based on the reviews of the customers, it is truly a reflection of those businesses that go above and beyond to make sure that their customers have the best possible experience. DelSuites is honoured to be named among the other businesses that have qualified for this award.

TripAdvisor – Your Source for Travel Reviews

Kim 2TripAdvisor is one of the most valuable resources for travellers, as it allows users to view millions of reviews of hotels, hostels, resorts, tour agencies, attractions, restaurants and more. These objective user reviews allow travellers to plan their trips based on real experiences by other visitors. TripAdvisor was one of the first websites to adopt this model and it pioneered the way in user-generated content, creating an example for many other types of review websites that came after it.

TripAdvisor also operates more than 24 other travel brands, including Vacation Home Rentals, TravelPod, Airfare Watchdog, Cruise Critic, Jet Setter, Flip Key, Gate Guru, The Fork, Smarter Travel and much more. It is one of the biggest brands on the travel scene and the go-to place that travellers go when they want to read an unbiased review before booking a trip.

After receiving the Certificate of Excellence for the third year in a row, DelSuites will continue to go above and beyond to provide the best possible travel experience for its guests from all over the world.

View the DelSuites TripAdvisor press release.

Business Travel, Fitness and Health, Lifestyle talk

Why Work Wellness is Important

July 22, 2016

Work WellnessIt comes as no surprise that people are more productive and motivated when they are feeling healthy and energized. It seems so simple, yet why do we often ignore the importance of overall work wellness in the workplace?

A work wellness program can have a lot of benefits, including increasing the profitability and success of the company as well as enhancing the lives of the employees. According to statistics by the Institute for Healthcare Consumerism, businesses that implemented a work wellness program experienced a 28% reduction in employees who called in sick.

What is a Work Wellness Program?Work Wellness

A workplace wellness program is not a short term solution, it is a complex and long term strategy. A good program should outline short and long term goals for improving the wellness of employees. It should be integrated into the very fabric of the company’s culture and it should focus on all aspects of employee health including sleep, nutrition, fitness, ergonomics, disease prevention, stress management and much more. It can also consider health issues that are relevant to the particular working environment or industry.

Where can you start? There are a number of wellness initiatives that an employer can implement, including flu shots, yoga, smoking cessation programs, group exercise classes, in-office massage therapy, mental health counseling, health fairs, newsletters, gym memberships and so much more. Every company is unique and so are the needs of the employees. The right wellness plan will integrate many aspects of health into one comprehensive overall strategy. When this sets the tone for the workplace, health and wellness will become part of the company culture.

The Benefits

There are so many positive Work Wellnessoutcomes to looking after the health of your employees. The benefits of implementing a work wellness program include:

  • Reducing sick time and absenteeism.
  • Attracting the most talented workers.
  • Improving decision making and productivity on the job
  • Improving employee morale
  • Better employee loyalty and retention
  • Reduction of workplace conflicts because employees are less stressed and unhappy
  • Improving creativity and problem solving ability
  • Better prevention and management of diseases
  • Lower healthcare costs

Delsuites understands the importance of work wellness and has worked to implement it into the workplace. One of the ways they promote employee wellness is that they have introduced massage therapy for staff. This has a number of benefits including reducing stress, releasing positive endorphins, easing back, neck and shoulder pain, promoting circulation and much more. A quick massage in the workplace can be just what our staff members need to pick them up and keep them feeling energized in the middle of a busy day.

 

About me, Business Travel, Downtown Toronto, Lifestyle talk, Relocation

Business Travel Toronto

July 8, 2016

Business Travel TorontoIf you are travelling to Toronto on business, having a good place to stay is crucial. You’ll be focused on getting things done and achieving your business goals, so your accommodation needs to facilitate this by being convenient and comfortable. Delsuites business travel Toronto has been providing high quality corporate housing for over 17 years, offering business travellers the ideal place to stay for projects, relocation, assignments, training, conferences or any other corporate visit.

We understand that the needs of a business traveller are very different to the needs of someone visiting Toronto on vacation. We know that offering good service and excellent amenities saves you time and increases your productivity. We understand that a convenient location keeps you close to your work and networking events. We have worked to create comfortable furnished rentals in Toronto that provide you with everything you need to feel well rested and prepared to take on a busy day.

Why Staying in a Furnished Apartment is Perfect for Business Travel Toronto

If you are visiting Toronto on business, staying in a furnished apartment is a much better alternative to staying in a hotel. Here are some of the advantages:

  • You’ll have a productive workspace and high speed internet, so that you can get work done during your stay – because we know that work doesn’t always stop when you return to your room.
  • The locations within Toronto are close to the main business area and are well connected with public transport.
  • Local calls are free, so that you can network with your contacts in the area.
  • Early Check in and Late Check Out are an option (based on availability).
  • We also offer a free one-way transfer to or from the airport.
  • The high quality beds are extremely comfortable, ensuring that you will be well rested for that big presentation or important meeting.
  • The fully equipped kitchen allows you to prepare breakfast before an early morning meeting or make a quick and easy dinner for yourself when you are tired from work and don’t want to head out to a restaurant.
  • When you want to relax and unwind after a hard day of work, you will have access to the recreational amenities within the building including the fitness centre, swimming pool, whirlpool and billiards room.

Our accommodations offer advantages over hotel rooms because they are more than just a bed for the night. We provide a total package that will make business travel Toronto convenient and enjoyable.

If your company needs excellent corporate accommodation solutions at an affordable price, please fill out our Corporate Client Form. One of our account managers will contact you to put together a corporate package that is tailored to your needs. Also, we have a network of partners around the world so we are able to find accommodations internationally for your employees. If you have any questions, please feel free to give us a call.