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Customer Service Experience, Lifestyle talk, Toronto Condos

Our Guest Services Will Make Your Stay Memorable

August 11, 2024

It’s a tough job but someone has to do it. Actually it’s not only someone but a whole team of individuals who unite in a joint effort to give you the experience of a lifetime. From the moment each guest arrives, until the moment they bid farewell, the short-term rentals Toronto staff team is working diligently to ensure that individuals and their families are having the very best experience. Whether you’re checking in to a fully-furnished rental suite for a week or longer, you can relax in the comfort that can be found in your home away from home.  

Communication Is Crucial For Guest Services

Even before your day begins, the guest services team is responding to emails, verifying schedules and generally planning their day before they hit the office. As part of the joint effort, each team member monitors a 24-hour guest service’s hotline (including evenings and weekends) to ensure your needs are always met.

Making Sure Suites Are Nice and Clean

When it comes to maintaining well-appointed suites, it’s not only up to the cleaning staff. Each guest services team member is in touch with housekeeping supervisors, to review the schedules and ensure that arrival, departures and guests’ special requests are completed in a timely manner. Special requests might mean that housekeeping staff are required to handle emergency cleanings that require additional staff assistance. Through regular communication between housekeeping supervisors and guest services, we are able to provide a high-quality standard of cleaning each and every time.

Making Sure Suites Are Up-To-Date

From sourcing replacement electronics to selecting custom furnishings, the staff at Delsuites makes it a priority to ensure your stay is enjoyable and comfortable. In fact, it’s through their direct contact with guests that team members gather a sense of the items that will make life away from home, even better for everyone.

Making Sure Suites Are Nice and Clean

While most days it may be a little hectic for guest services staff, there’s certainly never a dull moment. In fact, for many staff, it’s the diverse nature of the job that keeps them energized each day. Similar to the backstage of a concert or theatre performance, you never really know what goes on behind the scenes but when all goes according to plan, it makes for one incredibly memorable experience.

Learn more about DelSuites and our commitment to providing guests with a wonderful stay and guest experience.

Downtown Toronto

Medical Stays in Toronto: What You Need to Know

July 20, 2024

If you are traveling for medical treatment – it can be a stressful experience.

Unlike traveling for a vacation, when you travel for medical stays in Toronto you may need to stay for awhile and you may be in some state of discomfort. This is why having a comfortable place to say is so important.

The short term, furnished apartments at The Livmore provide a convenient environment where you can rest and feel at home – which will help aid you in your recovery during medical stays in Toronto.

Toronto’s Medical System

Canada has a publicly funded, private provided healthcare system. Public Health Insurance is handled at a provincial level and when you go to see a doctor, it is covered by the taxes you pay.

This health-care system has an excellent reputation around the world and many international tourists visit to seek out treatment in high quality private clinics. In addition to the many robust public health facilities in Toronto, there are also a collection of high end clinics that offer treatment from doctors and specialist staff. (Here’s a guide to the best and worst hospitals in Toronto, from local website blogTO.)

Whether you’re coming to Toronto for a necessary operation, an examination or a cosmetic procedure, you’ll find the medical care in this city top notch.

Priorities for Your Medical Stay

When it comes to planning for a medical-related trip to Toronto, the following considerations will need your attention:

Cutting Down on Expenses

Medical treatments are a large expense, so anything you can do to save money in other departments is desirable. A short term rental offers better value compared to a hotel, so you can cut costs here.

Cooking For Yourself

When you are recovering from a surgery or an illness, you might need to adjust your diet. Also, you might not feel like dining out in a restaurant every night. Having your own kitchen allows you to prepare the food that suits your needs – in the privacy of your home away from home.

A Home-Like Atmosphere

It’s hard to relax fully in a hotel room, as it doesn’t give you the feeling of being at home.

Longer-Term Stay Options

Chances are, if you are visiting Toronto for medical reasons, you might need to stay for awhile as you recover. Furnished apartments offer longer term rental options, so you can take your time.

Necessary Medications

Make sure that you have a prescription for all medications that you will need to carry you through the duration of your stay – including painkillers and antibiotics. If you need to stock up, there are many pharmacies located nearby in downtown Toronto.

Friends and Family

Recovering from an operation or an illness is much easier when you have loved ones around to support you. Staying in a furnished apartment with multiple bedrooms allows you to bring companions along who can assist.

 

To learn more about the high-quality furnished apartments at The Livmore in downtown Toronto, you can contact us at any time.

Announcements

An Incredible 90 Years of Home Building with Tridel

June 19, 2024
90 years with Tridel

The strength of a home is measured not just in years but in the enduring quality of every brick and beam. Tridel, one of Toronto’s finest home building developers, has woven a legacy of excellence for over 90 years. It is a company defined by craftsmanship, innovation, and a deep-rooted commitment to community.

Picture yourself in a Tridel-built condominium, where each detail speaks of trusted quality and thoughtful design. From the foundation to the finishing touches, every element displays Tridel’s relentless pursuit of the highest quality.

So, come along and celebrate Tridel’s extraordinary years of home building with us! Take a stroll through the decades and learn firsthand how this remarkable company has shaped the landscape of Toronto with its unwavering focus on building homes that stand the test of time within its vibrant communities.

What Started It All

Tridel’s journey traces back to the vision of Jack DelZotto, whose craftsmanship and entrepreneurial spirit laid the foundation for what would become a pioneering force in Toronto’s home building industry.

Arriving in Canada in 1927, Jack’s story began as a stone mason, but his aspirations soon led him to Toronto, where he built his first home. As the years passed, Jack’s passion for building beautifully designed homes grew, culminating in the formation of Tridel in the 1950s.

The ‘tri’ symbolizes the unity of Jack’s three sons – Angelo, Elvio, and Leo – who played integral roles in shaping the company’s direction.

In 1961, Tridel made a significant move, building its first apartment complex. This landmark development featured twin towers, each boasting 260 suites, alongside an array of recreational amenities, including a swimming pool and meticulously landscaped grounds.

This visionary project laid the groundwork for what would become the hallmark of Tridel’s building philosophy: the luxury condominium lifestyle.

Driven by a commitment to quality, innovation, and community, Tridel’s journey from humble beginnings to industry leader continues to honour Jack’s pioneering spirit, as well as the dedication of all who have contributed.

Keeping the Quality Alive

Choosing a homebuilder requires peace of mind. With Tridel, that assurance is built into every step of the process – continuing to provide exceptional service from the beginning.

Tridel’s dedication to quality starts with rigorous inspections carried out by their staff, ensuring that each suite meets the highest standards of readiness.

But quality extends far beyond the surface level. Tridel’s partnerships with skilled trades and consultants, who share their strict standards, guarantee every aspect of your home, from cutting-edge design to structural integrity and fine finishing details, exceeds expectations. This meticulous attention to detail sets Tridel apart.

Yet Tridel’s dedication to quality doesn’t end with the physical construction – it understands that a true home should be the heart of a community. Because of this, they strive continuously to cultivate vibrant, healthy, and enduring neighbourhoods.

From exceptional customer service to their commitment to building thriving communities, Tridel’s pursuit of quality is woven into every facet of their work. 

Achieving Sustainability

The choices we make can ripple far into the future. With a proud track record of winning BILD’s Green Builder award 14 times, and many more accolades to its name, Tridel has cemented its reputation as a leader in sustainable development.

With over 25,000 green suites and counting, Tridel aims to conserve energy and set new standards for environmentally responsible living. From optimizing energy efficiency to minimizing waste, every decision is guided by the dedication to leaving a positive legacy for generations to come.

Sustainability efforts are a promise to homeowners and the planet. By confronting climate change challenges head-on, Tridel reshapes the future of high-rise living, making it more sustainable and environmentally friendly. 

Roads Lead Back to the Community

Cultivating communities is a commitment Tridel takes seriously. Tridel’s Environmental, Social, and Governance (ESG) Mission drives to go beyond traditional development practices. The aim is not only to achieve net-zero carbon emissions but also to promote health, inclusivity, and prosperity in every community located in their footprint.

The Social Impact team works hand in hand with local stakeholders to ensure developments seamlessly integrate into existing neighbourhoods. This extends not only to the homeowners but also to their employees.

At the heart of Tridel’s community-building efforts lies a people-first approach – one that prioritizes the well-being and futures of all residents. Whether it’s through community economic development initiatives or fostering employee engagement, Tridel strives to create better, brighter futures for everyone involved.

Moreover, this level of transparency and accountability makes certain that trust is maintained with all stakeholders. 

Promising Innovations

Innovation is woven into everything Tridel does. Their dedicated team continuously invests in new ideas, technologies, and practices to drive progress and create healthier, safer living spaces.

From initiatives focused on decarbonization to enhancing building resiliency, Tridel has pioneered solutions for modern condominium living. A key aspect of Tridel’s innovation strategy is piloting new methods, products, and technologies in demonstration suites. These initiatives allow them to thoroughly assess the impact on residents’ lifestyles before implementing them in future communities.

For example, Tridel embraces the Leadership in Energy and Environmental Design (LEED) green building rating system, which promotes sustainable building practices internationally. As a voluntary Toronto Green Standard Tier 2 member, Tridel surpasses mandated standards, integrating green and sustainable features throughout.

The benefits of these innovative approaches are tangible. LEED-certified buildings typically consume significantly less electricity, natural gas, and potable water compared to traditional structures, resulting in a more sustainable and cost-effective living environment for residents.

In addition, Tridel’s industry-wide collaboration makes it possible for their innovative findings to be applied on a large scale, generating environmental and social benefits.

Enjoy Unparalleled Tridel Quality with DelSuites

Tridel’s legacy stands tall throughout the Greater Toronto Area, with more than 90,000 homes delivered across diverse communities.

Now, if you’re planning a visit to Toronto, you can immerse yourself in the signature Tridel quality with DelSuites.

DelSuites offers top-notch furnished suites nestled within the GTA’s finest residential communities. Renowned for their quality accommodations and personalized service, DelSuites ensures a memorable stay.

Each condominium residence is professionally decorated and meticulously maintained, boasting the Tridel lifestyle with access to premium recreational facilities and tailored convenient services.

Contact us today to reserve your stay and elevate your Toronto experience.

With 19 locations throughout the GTA, including Downtown, Midtown, North York, Markham, Scarborough, Mississauga, and Etobicoke, you can find with us the home away from home you’re looking for.

toronto toursim, Vacation Travel

The Perfect Toronto Summer Vacation: What You Need to Know

June 5, 2024
Toronto summer vacation

Greetings from Toronto! Consistently ranked as the second-best city in North America for quality of life, Toronto boasts an unbeatable combination of diversity and accessibility travel that makes it a top-tier destination for tourists worldwide.

Whether you’re a solo adventurer, a family seeking summer fun, or a savvy bleisure traveller, Toronto offers something for everyone.

With DelSuites providing top-notch quality furnished apartments, take your stay to the next level by knowing what you need to know for the summer of a lifetime in Toronto.

Let’s make every moment count, and let the adventure begin. 

Why Toronto?

With its winning combination of vibrant culture, stunning attractions, and endless entertainment options, it’s no wonder Toronto is one of the must-visit places in 2024.

So why choose Toronto for your next adventure? Because here, every moment is an opportunity to discover something new, connect with others, and create memories. 

What truly sets Toronto apart is its welcoming atmosphere and diverse population, which aligns with its official motto – “Diversity Our Strength.” As one of the most multicultural cities in the world, Toronto embraces people from all walks of life, creating an inclusive and vibrant community that’s sure to make you feel right at home.

Beyond its cultural appeal, Toronto also boasts world-class amenities and accessibility, making it an ideal destination for travellers of all ages and abilities. From top-notch accommodations to convenient transportation options, Toronto has everything you need to make your summer getaway a breeze.

Travel to the city’s iconic landmarks, indulge in its culinary delights, or simply soak up the summer sun; Toronto promises an unforgettable experience that’s sure to leave you wanting more.

Summer Events and Festivals

As the weather warms up, Canada’s largest city bursts into life with a bunch of exciting events. Here are some of the most famous Toronto summer events and festivals to add to your bucket list:

Toronto International Film Festival (TIFF)

Held annually in September, TIFF is one of the most prestigious film festivals in the world. Featuring films from established and emerging filmmakers, it attracts celebrities, industry pros, and film lovers from all over. 

During the summer, catch sneak peeks and previews of upcoming films, as well as special screenings and events leading up to the main festival.

Caribana

Celebrating Caribbean culture and heritage, Caribana (officially known as the Toronto Caribbean Carnival) is a vibrant festival that takes place in July and August. 

Featuring vibrant parades, live music, dance performances, and delicious Caribbean cuisine, Caribana offers a taste of the Caribbean right in the heart of Toronto. 

Toronto Fringe Festival

The Toronto Fringe Festival is a highlight of the summer arts scene. 

Taking place in July, this alternative theatre festival showcases a diverse array of independent productions, including plays, musicals, comedy shows, and experimental performances. Discover new talent and innovative performances in intimate settings. 

Taste of Toronto

Foodies rejoice during the Taste of Toronto festival every July, which brings together the city’s top chefs, restaurants, and culinary artisans for a delectable culinary experience. 

This food festival features tasting events, cooking demonstrations, and interactive workshops where attendees can sample a wide range of gourmet dishes and beverages.

Toronto Pride Festival

The Toronto Pride Festival is one of the largest Pride celebrations in the world. Every June, this vibrant festival features colourful parades, live music performances, drag shows, art exhibitions, and community events that promote equality, inclusivity, and acceptance. It’s a time to come together, show support, and celebrate love in all its forms.

These are just a few of the many activities that make Toronto a dynamic and lively destination during the summer months. This vibrant city has a lot to offer, be it music, film, food, theatre, or culture.

Source: Pexels

Must-See Summer Spots

As the city comes alive with the warmth of summer, there’s no shortage of exciting places to see and do. Attractions like these are loved by both locals and tourists, offering something for everyone.

Toronto Islands

Escape the hustle and bustle of the city by taking a ferry ride to the Toronto Islands. Here, you can appreciate lush greenery and stunning views of the skyline.

Rent a bike or kayak, have a picnic, or simply relax in the sun – it’s the perfect way to unwind and take in nature in the heart of the city.

High Park

Known as Toronto’s “Central Park,” High Park is a sprawling urban oasis that offers a variety of activities for outdoor enthusiasts. 

Enjoy the walking trails, take a paddleboat ride on Grenadier Pond, or visit the beautiful gardens and zoo. In the summer, the park comes alive with picnics, outdoor concerts, and Shakespeare in the Park performances.

Distillery District

Step back in time and wander through the cobblestone streets of the Distillery District. This historic neighbourhood is home to art galleries, boutiques, and restaurants housed within beautifully restored Victorian-era buildings. 

Take a guided tour, sample locally-made spirits, or simply soak up the atmosphere as you wander through this charming cultural hub.

Toronto Beaches

Experience a taste of summer at one of Toronto’s picturesque beaches along Lake Ontario. 

Take a dip in the refreshing waters of the popular Woodbine Beach or have a leisurely stroll on Bluffer’s Park Beach’s bustling boardwalk. Families can also splash in the shallow waters of Centre Island Beach, while sun-seekers can bask in the rays at Sugar Beach, known for its vibrant pink umbrellas and urban oasis vibe.

Local Bars and Cafes

Admire Toronto’s vibrant cafe and bar scene, where you can sample local craft beers, artisanal cocktails, and gourmet coffee. There are also rooftop spots that provide the dream backdrop for summer relaxation and socializing.

Grab your sunscreen and get ready to make the most of the sunny days ahead in this vibrant and dynamic city!

Toronto Day Trip Ideas

Ready to escape for a day to see what’s around Toronto? You’re in for a treat. Before embarking on your day trip adventure, here are some packing tips and things to take note of:

  • Check the Weather: Before you head out, be sure to check the weather forecast for both Toronto and your destination. For sunny weather, pack sunscreen and a hat, while for rainy weather, don’t forget a rain jacket.
  • Pack Snacks and Water: Stay fueled and hydrated throughout the day. Choose portable, non-perishable food like granola bars, trail mixes, and fruit alongside reusable water bottles. This way, you’ll have the energy to enjoy the sights.
  • Bring Comfortable Footwear: Whether you’re planning to walk through sandy beaches or stroll through quaint town streets, choose shoes that are suitable for the activities you have planned and that you can easily walk in for extended periods.
  • Don’t Forget the Essentials: In addition to snacks and water, don’t forget to pack essential items such as sunscreen, sunglasses, a hat, a first aid kit, and any medications you may need. It’s also a good idea to bring a portable charger to keep your devices charged.
  • Plan Your Route: Before you hit the road, take some time to plan your route and familiarize yourself with the directions. Use GPS to navigate, and be aware of any road closures or construction that may affect your journey.
  • Check Attractions’ Operating Hours: The last thing you’d want to do is go on a closed day. Some places may have limited hours or seasonal closures, so it’s important to plan accordingly to avoid disappointment.

With these tips in mind, you’re ready to set off on an exciting day trip adventure from Toronto. 

DelSuites for a Worry-Free Stay in Toronto

When planning the perfect Toronto summer vacation, let DelSuites take care of your accommodations. With us, you are free to focus on making lasting memories.

Our experienced teams are dedicated to ensuring your stay is hassle-free and comfortable, from booking to check-out. With our furnished short-term rentals across the Greater Toronto Area (GTA), you’ll find luxurious accommodation options that suit your every need.

Feel the difference at DelSuites by contacting us today. Here’s to making your summer getaway one to remember!

About me, Customer Service Experience, Fitness and Health

Ensuring Quality Stays: DelSuites Suite Inspection Protocols

May 22, 2024
suite inspection protocols

The hospitality scene is bustling, but hotels are struggling to keep up with rising guest expectations. There has been a decline in guest satisfaction across the hotel industry in North America.

This decline, however, also gave rise to the popularity of furnished short-term rentals. Renting a furnished apartment offers a refreshing alternative for travellers seeking convenience and comfort. Bleisure travel (a fusion of business and leisure), where accommodations need to cater to both work and relaxation, has become extremely popular.

At DelSuites, we’ve raised the bar with tailored hospitality solutions. One standout feature we offer is our suite pre-arrival inspections, which are thorough checks conducted before you get there to ensure everything is in top-notch condition. We leave no stone unturned, guaranteeing a hassle-free stay. 

Explore our pre-arrival services to learn how we guarantee our guests a memorable stay, every time.

Why Pre-Arrival Suite Inspections Matter

In the wake of COVID-19, pre-arrival suite inspections have gained even greater relevance. They emphasize the need to uphold property standards for the health and well-being of rental guests.

These inspections provide a seamless and satisfying guest experience, covering all aspects, from cleanliness to functionality.

But why are they so important?

  • Guest Satisfaction: Pre-arrival inspections help identify and address any issues or concerns before guests arrive, making sure that their stay starts on the right foot. From verifying that amenities are in working order to assuring cleanliness standards, these inspections play a key role in guest satisfaction.
  • Problem Prevention: Conducting inspections before guests arrive can identify potential problems and address them proactively. Whether it’s a malfunctioning appliance or a cleanliness issue, addressing these issues before guests check in prevents inconvenience and dissatisfaction during their stay.
  • First Impressions: The condition of the accommodation upon arrival sets the tone for the entire stay. A well-inspected and prepared suite leaves a positive first impression, making guests feel welcomed and valued.
  • Efficiency: Pre-arrival inspections streamline the check-in process by providing confirmation that everything is ready for guests upon their arrival. This efficiency enhances the overall guest experience and minimizes any delays or inconveniences.
  • Guest Safety: Assuring that all safety features and equipment, such as smoke detectors are in working order before guests arrive contributes to a more secure environment.

Pre-arrival suite inspections are an essential aspect of hospitality management that directly impacts guest satisfaction, safety, and the overall experience. 

The DelSuites ”Points of Perfection” Inspection

Here at DelSuites, we understand that whenever you’re embarking on a long-awaited family vacation or facing an important medical stay, exceptional hospitality and personal service are paramount. 

With decades of property management expertise, local knowledge, and a dedicated on-call Guest Services team, we’re committed to ensuring your stay with us is second to none.

Before you even step through the door, we’ve already set the stage for your ideal stay. As part of our “Points of Perfection” inspection, every aspect of your suite is meticulously checked and exactly as it should be. 

First impressions matter, which is why we go above and beyond to ensure everything is in working order before you arrive.

What can you expect from our pre-arrival packages? You’ll receive detailed directions to the property, the confirmation of your reservations, and any special requests you’ve made will be taken care of.

From ensuring your suite is clean and fully equipped to addressing any specific needs you may have, our goal is to provide a smooth and seamless experience from start to finish. Welcome to a luxury hotel-like experience in the comfort of a private home, designed just for you.

Suite Inspections for a Seamless Stay

Ensuring your stay is seamless and tailored to your needs is our top priority. That’s why we’ve made the suite inspection process as straightforward as possible. 

Our pre-arrival suite inspections cover a range of aspects to guarantee your comfort and satisfaction. The following are just a few of what you can expect from us:

  • A DelSuites Welcome Bag, complete with sweet or salty treats, coffee, dishwashing liquid, dishwasher tabs, paper towels, sponges, and two bottles of water.
  • Meticulously test small appliances like toasters and coffee makers so they’re in working order when you arrive.
  • Check dishes and glassware for any chips, cracks, or other issues for your safety and convenience.
  • A stack of useful stationery such as departure envelopes, notepads, and pens to help you stay organized. If there’s no desk in your suite, these items are conveniently placed on the TV stand.
  • In the entryway and closet, you will find essentials like a vacuum, broom and dustpan, spare light bulbs in a basket, coat hangers, an iron and ironing board, and a boot tray.

As an additional service ($), we offer a pre-arrival grocery service to have anything you need waiting for you in the suite upon your arrival. Plus, if you need to stock up before you arrive, we offer pre-access for a friend or family member.

Upon arrival, you get access to our Guest Inspection Form. From general comments to specific needs, we take every detail into account so that your experience is flawless.

With DelSuites, your comfort and satisfaction are our priority, and our suite inspection process ensures that every detail is taken care of for a truly exceptional stay.

Experience the DelSuites Difference

DelSuites has been setting the standard for quality stays since 1998. With a team that prides itself on experience, quality, consistency, and reliability, we’re committed to making your stay nothing short of exceptional.

From our experienced reservations, guest services, and sales teams to our furnished short-term rentals across the GTA, we’re here to make your stay as simple and comfortable as possible from beginning to end.

Explore our website to discover a range of luxurious accommodations that cater to every taste. And if you haven’t experienced the DelSuites difference yet, now’s the time to do so.

Contact us today to set up a reservation and make your stay in Toronto even more memorable. We look forward to welcoming you home!

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