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Customer Service Experience, Feedback and Reviews, Lifestyle talk, Uncategorized

Delsuites’ Staff Experience Furnished Apartments First Hand

May 24, 2013

Sometimes having a different perspective on a familiar situation not only makes you rethink how you react but it can also help you make even better decisions. Over the past few weeks, DelSuites staff members have taken part in an initiative that had everyone spending an overnight stay at one of the company’s 13 properties. 

Along with enjoying the quite comforts of the fully downtown toronto apartments, the staff members were asked to provide critical feedback about their stay including the ease of their check-in to the comfort and quality of the linens. That’s right, staff members even got down and looked under the furniture on the hunt for any lingering dust bunnies.

From the moment she arrived, Accounting Manager, Amanda Yau says she was pleased with the speedy check-in and security measures taken by the staff at Mississauga’s Grand Ovation before releasing her arrival package. But her positive experience didn’t stop there, as Yau says, the impeccably clean suites and comfortable living room furniture were perfect for enjoying the exceptional view. 

In the heart of Toronto’s downtown core, Account Manager Enid Bigornia echoes her colleague’s sentiments with her stay at the ICON.  Her furnished apartment offered a fresh and airy environment that she found relaxing, “the furnished apartment was spacious with nice high ceilings,” says Bigornia. Along with a keen eye for cleanliness, at the Yonge and Eglinton location of Republic, Guest Services Manager, Erin Conaty found the elegant décor of the suites, created a welcoming atmosphere, especially for guests who are new to Toronto.

Beyond the sparking nature of the suites, Alex Wong Manager of Digital Marketing and Interactive Design would visit James Cooper Mansion any time just to be in the hub of the city. With its proximity to shopping venues and restaurants, Wong says this new development hasn’t missed a detail. 

While everyone’s needs and wants are a little different, each of the guests enjoyed their experience and were able to gain some valuable insights; ones that may instill a few changes and tweaks to the services we provide. Whether you enjoyed your stay immensely or have a few suggestions for ways we could improve, we’re always happy to listen, so please feel free to continue to tell us what you think by clicking here.

 

Downtown Toronto, Etobicoke, Lifestyle talk, Markham, Mid Town, Mississauga, North York, Scarborough, Toronto Condos, Toronto Family Travel

Create Personal Space in Your DelSuites Furnished Apartment

April 12, 2013

Whether you’re traveling for work or leisure, sometimes you could use a touch of home. Even if you’re not staying at a hotel, no matter how finely appointed your short-term rental is in downtown toronto apartments,  it’s the personal touches that turn a house into a home aren’t a part of the design. But while renting means that you can’t paint the walls your favourite shade of purple, here are five simple (and practically instant) solutions for adding a little character into virtually any living space.

Design A Photo Gallery

While short or long term residential living means you probably don’t have your children, partner or pet waiting for you at the end of the day, that doesn’t mean they can’t greet you when you walk through the door. By using your favourite photos, you can create an instant gallery as a focal point in your living room, along a hallway or at the front entrance.  Although a collection of inexpensive frames work well for a table top gallery, if you’re short on surface space, consider using a collection of bright coloured peel-and-stick wall frames.

Awaken  Your Senses

You may not realize it, but familiar smells and sounds can make you feel at home in your downtown Toronto furnished rental, even when you’re not. By incorporating a few scented candles into your space,  you can enjoy the aroHome Suite Homema of freshly baked cookies without turning on the oven. For many of us, music is an integral part of our lives which means that by simply loading your iPod into one of the docking stations in your suite, you can listen to your favourite tunes, should you decide to actually bake those cookies.

Prepare to be Floored

For practical purposes, hardwood flooring adds instant appeal in rental properties but sometimes your toes need something to sink into. Whether it’s a simple mat in front of the kitchen sink or a throw rug at the foot of your bed, accessorizing with small or medium-sized floor coverings in your DelSuites apartment rental space is an easy and low-cost way to add comfort.

Positive Reflection

You don’t have to be an interior designer to realize that reflective surfaces will brighten a room. Whether you choose glass frames or add a mirror in your entrance, the reflective nature of these surfaces means that you’ll instantly add more light to your space, which instantly makes it more inviting. Even if the main living space in your apartment isn’t well illuminated, you can maximize what you do have, by adding accessories that reflect the natural light.

Relax & RechargeSleep Well

When you need to rest your weary head, there’s nothing like having the comfort of your own pillow. Even better, having your own pillow-top mattress pad to cushion your whole body. Although you may not be able to travel with your own pillows and linens from home, it may be worth investing if you’re going to be traveling on a frequent basis.

While the changes may be small, it’s often the little things that add the most impact in your day to day. After all, no matter where you go, having a few familiar comforts of home can bring new life and energy to both you and your space.

Announcements, Customer Service Experience, Feedback and Reviews, Uncategorized

Delsuites Awarded Supplier Of The Year By Oakwood Corporate Housing : Worldwide Service

March 5, 2013

CHPA 2013 - Oakwood Supplier of the Year Award

DelSuites downtown toronto apartments is pleased to be chosen as 2012’s Oakwood Supplier of the Year for Worldwide Service. With a 93 percent rating score, DelSuites continues to achieve a superior level of customer satisfaction within this dynamic sector.

Based on feedback gathered from Oakwood clients, the company ranks suppliers based on metrics including cleanliness of property suites, helpfulness and friendliness of staff and overall condition of the property including fitness facilities, pools and other amenities.

Presented by Oakwood Worldwide’s Canadian Supply Chain Manager, Elle Crane and Vice President, Supply Chain Management, Rob Martini on Tuesday February 6, 2013, this award was proudly accepted by DelSuites General Manager Dan Henderson at the annual CHPA event. “Winning the 2012 Oakwood Supplier of the Year for Worldwide is a wonderful acknowledgement of the staff’s hard work, passion and truly exceptional spirit, we feel honoured to be a part of the Oakwood 2012 Awards and since this award is based on the direct feedback of our guests, I see it as a truly special recognition.”

Along with Henderson, DelSuites staff including Anne Bennett was in attendance to celebrate Torontos’ corporate housing company’s remarkable achievement.

About Oakwood Worldwide  Oakwood Corporate Housing

In 1960, Oakwood Worldwide was a pioneer in the corporate housing industry. With more than 25,000 properties around the world, the company continues to offer a full portfolio of corporate housing solutions. From relocation to executive housing, Oakwood Worldwide goes beyond accommodations providing value-added services that respond to the needs of businesses and individuals. For more information about Oakwood Worldwide please visit www.oakwood.com.

Customer Service Experience, Lifestyle talk

At DelSuites Apartment Rentals Toronto…We Speak Your Language

January 11, 2013

As people travel more and more from the far reaches of the globe, so too they bring their cultures and languages. We are blessed in our city to have so many diverse languages spoken and cultures celebrated. This lends itself to having the world at our door step so to speak!

Visiting or moving to anew cityis a life-changing event. Becoming adapted to new things is effortless for some, and challenging for others. Various factors can play an important part in your transition to a new place, including language barriers.

At DelSuites downtown toronto apartments, we speak your language! Tagalog, Mandarin, Hindi, Portuguese and Spanish are just a few of the languages our team members speak. In addition, we work with an accredited translations company that can speak with you in any language to ensure you will not get lost in translation.

Click here to get in touch with our Guest Services team to learn more about the wide array of language solutions to facilitate efficient and effective communications.

Community Events, Events, Lifestyle talk, Uncategorized

DelSuites Toronto Executive Suites : Connecting with Colleagues

November 22, 2012

As a member of the Corporate Housing Professionals Association (CHPA), DelSuites furnished apartments in Toronto are part of an international network of housing providers.

Through CHPA, housing providers are provided with the support required to meet the unique needs of guests.

From professional certifications to limitless networking opportunities, including conferences and events held through out North America, members are able to exchange business expertise as well as share their insights about new developments within the corporate housing industry.

For this year’s CHPA Regional Conference, the DelSuites team and its colleagues gathered in Calgary last week to share market developments in Alberta. Members were given an inside perspective on the economy which offered a wealth of valuable business expertise and detailed understanding of the city’s tourism and business markets.

CHPA provided attendees with additional insights into the nature of issues that are currently facing housing professionals. In addition, highlights from both the CHPA Collaborative Conference and CERC were also shared in relation to the corporate housing industry on a national and global scale.

The regional event also provided members with plenty of networking opportunities. At a time when businesses are growing on both a national and international scale, the corporate housing market continues to provide the supports required to successfully transition employees during their relocation.

While the industry continues to grow at an incredible rate, CHPA continues to offer opportunities for housing professionals to better connect with one another; helping to make our guests’ housing transition better than ever.