If you are expecting visitors, advise them of your Suite Name, which is included in your Arrival Letter.
To gain access to the building, your visitors select Your Suite Name on the Enter Phone panel and call your suite.
Quick rings on your phone tell you it is an Enter Phone call. Pick up the phone to speak and dial ‘6’ to allow access.
If you are on the phone, you will hear the call waiting beep on the line to signal an Enter Phone call. Press the hang-up button to speak to your visitor, then press ‘6’ to grant access to the building and press the hang-up button to return to your call.
All visitors must register with the Concierge. The Concierge may call to confirm you are at home and to have the guest authorized to enter the property.
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Visitor parking is located on the P1 level in the garage and is available on a first come, first served basis. Spots cannot be reserved. A parking permit must be obtained from the Concierge prior to parking. If the car is removed from the parking space and later returned, there is no guarantee a space will be available. Overnight visitor passes are required when guests intend to spend the evening past 2:00 a.m. Any vehicle parked without a permit will be tagged and at risk of being towed. Please note that DelSuites guests are considered building residents and are not permitted to park in Visitor spaces.
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If parking was not arranged prior to your arrival or if you only need it on occasion, contact DelSuites. Charges may apply. Do not park anywhere but your own assigned parking space or you are at risk of being ticketed or towed. Your vehicle must be registered with DelSuites and you will be provided with a parking tag that is to be displayed on the rear view mirror. To register your car, please email your car details (make, model and license plate) to guestservices@delsuites.com DelSuites will not assume any responsibility for tickets or towing charges if a guest parks illegally. If you find your spot occupied, contact DelSuites immediately at 416-296-8838.
Parc Nuvo is a pet friendly building. We are permitted a maximum of 2 pets that must be able to be carried through the corridors and common areas. DelSuites charges a non-refundable pet cleaning fee. This fee only covers the cost of cleaning. Extra charges will apply for any damage to the suite and or furnishings.
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Bikes cannot be brought into the elevators or common areas or stored in your suite/balcony. There are designated Bike storage areas available for a fee. Lockers are available in very limited supply. If you require additional storage space and availability permits, lockers can be rented through DelSuites. Contact your Guest Service Representative for more information.
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DelSuites can provide you with a flat-bed dolly to assist you with the transporting of your luggage upon arrival and departure or for any larger purchases (grocery shopping, etc) during your stay. Please request this in advance through your Guest Service Representative. It is available on a first come, first served basis.
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The building amenities are located on the Ground level and the Second floor.
The Recreation Facilities include a Swimming Pool, Whirlpool, Saunas, Fitness Room, Men’s and Women’s change rooms, Outdoor Terrace with Barbeques, Billiards Room, Fireplace Lounge, Board Room, Party Room, Dining Room and Theatre Room.
Parc Nuvo also offers Guest Suites that can be reserved through management for a fee.
Your FOB is used to obtain access to the Recreation Facilities (pool, change rooms, exercise room) and Fireplace Lounge.
An adult resident must accompany children under the age of 16 when using the pools or exercise room and children under 12 are not permitted to use the exercise equipment in the fitness centre.
The Party Room, Dining Room, Board Room and Guest Suites are reserved through the management office for a fee or security deposit. Please call 647-345-4480 for rates and availability.
The Barbeques, Billiards Room and Theatre Room can be reserved through the Concierge. Please call 647-345-2258 to book.
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