Nuvo

Enterphone for Visitor Access

If you are expecting visitors, advise them of your Suite Name, which is included in your Arrival Letter.

To gain access to the building, your visitors select Your Suite Name on the Enter Phone panel and call your suite.

Quick rings on your phone tell you it is an Enter Phone call. Pick up the phone to speak and dial ‘6’ to allow access.

If you are on the phone, you will hear the call waiting beep on the line to signal an Enter Phone call. Press the hang-up button to speak to your visitor, then press ‘6’ to grant access to the building and press the hang-up button to return to your call.

All visitors must register with the Concierge. The Concierge may call to confirm you are at home and to have the guest authorized to enter the property.

Visitor Parking

Visitor parking is available outside and on the P1 level in the parking garage. This is available on a first come, first served basis. Spots cannot be reserved. A parking permit must be obtained from the Concierge prior to parking. If the car is removed from the parking space and later returned, there is no guarantee a space will be available. Any vehicle parked without a permit will be tagged and at risk of being towed. Please note that DelSuites guests are considered building residents and are not permitted to park in Visitor spaces.

Delsuites Parking

If parking was not arranged prior to your arrival or if you only need it on occasion, contact DelSuites. Charges may apply. Do not park anywhere but your own assigned parking space or you are at risk of being ticketed or towed. Your vehicle must be registered with DelSuites and you will be provided with a parking tag that is to be displayed on the rear view mirror. To register your car, please email your car details (make, model and license plate) to guestservices@delsuites.com DelSuites will not assume any responsibility for tickets or towing charges if a guest parks illegally. If you find your spot occupied, contact DelSuites immediately at 416-296-8838.

Rules and Regulations

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Pets

Nuvo is a pet friendly building. At Nuvo Phase One, we are permitted a maximum of 1 pet not exceeding 25lbs. At Nuvo Phase Two, we are permitted 1 cat. Unfortunately dogs are not permitted at Nuvo Phase 2 (25 Viking Lane). Pets must be able to be carried through the corridors and common areas. DelSuites charges a non-refundable pet cleaning fee. This fee only covers the cost of cleaning. Extra charges will apply for any damage to the suite and or furnishings.

Bikes and Lockers

Bikes cannot be brought into the elevators or common areas or stored in your suite/balcony. There are designated Bike storage areas available for a fee. Lockers are available in very limited supply. If you require additional storage space and availability permits, lockers can be rented through DelSuites. Contact your Guest Service Representative for more information.

Carts and Dollies

Nuvo offers a flatbed dolly to assist you with the transporting of your luggage upon arrival and departure or for any larger purchases (grocery shopping, etc) during your stay. You can sign these out at any time from the concierge desk. They are available on a first come, first served basis.

Amenities and Location

The amenities are located on the P1 level and the ground floor.

The Recreation Centre includes an indoor Swimming Pool, Whirlpool, Men’s and Women’s change rooms with Saunas, Exercise Room, Virtual Golf Centre, Billiards Room, Cards Room and Party Room.

Nuvo also offers Guest Suites that are available for a fee and can be booked through the management office.

Your FOB is used to obtain access to the Fitness Facilities (change rooms, swimming pool, and exercise room) and Card Room.

An adult resident must accompany children under the age of 16 when using the fitness facility and children under 13 are not permitted to use the whirlpool or exercise room.

The Billiards Room and Virtual Golf Centre are booked through the concierge on a first come, first served basis. Please call 416-637-8220 to book.

The Party Room and Guest Suites are booked through the management office for a fee. Please call 416-637-8200 for rates and availability.