If you are expecting visitors, advise them of your Suite Name, which is included in your Arrival Letter.
To gain access to the building, your visitors select Your Suite Name on the Enter Phone panel and call your suite.
Quick rings on your phone tell you it is an Enter Phone call. Pick up the phone to speak and dial ‘6’ to allow access.
If you are on the phone, you will hear the call waiting beep on the line to signal an Enter Phone call. Press the hang-up button to speak to your visitor, then press ‘6’ to grant access to the building and press the hang-up button to return to your call.
All visitors must register with the Concierge. The Concierge may call to confirm you are at home and to have the guest authorized to enter the property.
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Visitor parking is located outside and on the P1 level in the parking garage and is available on a first come, first served basis. Spots cannot be reserved. A parking permit must be obtained from the Concierge prior to parking. If the car is removed from the parking space and later returned, there is no guarantee a space will be available. Overnight visitor passes are required when guests intend to spend the evening past 2:00 a.m. Any vehicle parked without a permit will be tagged and at risk of being towed. Please note that DelSuites guests are considered building residents and are not permitted to park in Visitor spaces.
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If parking was not arranged prior to your arrival or if you only need it on occasion, contact DelSuites. Charges may apply. Do not park anywhere but your own assigned parking space or you are at risk of being ticketed or towed. Your vehicle must be registered with DelSuites and you will be provided with a parking tag that is to be displayed on the rear view mirror. To register your car, please email your car details (make, model and license plate) to guestservices@delsuites.com DelSuites will not assume any responsibility for tickets or towing charges if a guest parks illegally. If you find your spot occupied, contact DelSuites immediately at 416-296-8838.
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Skymark is not a pet friendly building. No pets are permitted on the property.
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Bikes cannot be brought into the elevators or common areas or stored in your suite/balcony. There are designated Bike storage areas available for a fee. Lockers are available in very limited supply. If you require additional storage space and availability permits, lockers can be rented through DelSuites. Contact your Guest Service Representative for more information.
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Skymark offers a luggage cart or flatbed dolly to assist you with the transporting of your luggage upon arrival and departure. There are also shopping carts available on the P1 and P2 level for your use for any larger purchases (grocery shopping, etc) during your stay. You can sign these out at any time from the concierge desk. They are available on a first come, first served basis.
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The building amenities are located on the Ground Floor off of the lobby and above the lobby on the 2nd floor.
The Recreation Facilities include a Swimming Pool, Whirlpool, Sauna, Men’s and Women’s change rooms, Exercise Room, Billiards Room, Virtual Golf Centre, Bowling Alley, Party Lounge, Dining Room, Board Room, Card Room, Library/Computer Room, Drawing Room and Barbeques.
Skymark West also offers Guest Suites that can be reserved through management for a fee.
Your FOB is used to obtain access to the Swimming Pool, Whirlpool, Sauna, Change Rooms, Exercise Room, Library/Computer Room and Drawing Room.
An adult resident must accompany children under the age of 16 when using the recreation facilities and children under 13 are not permitted to use the exercise equipment in the exercise room.
A Photo ID card is necessary for access to the all of the facilities. You can obtain your ID by visiting the management office Monday-Friday 9-5pm or you can order it by calling 905-502-6447 and the property manager will leave all paper work at the rec center on the 2nd floor over the main lobby. Present photo identification to the Rec Centre and your photo will be taken for the I.D. card. Please present this card each time you use the facilities. The photo I.D. card must be returned with your keys upon departure.
The Party Room and Guest Suites are reserved through the management office for a fee. Please call 905-502-6447 for rates and availability.
The Billiards Room, Virtual Golf Centre, Bowling Alley, Dining Room, Board Room and Card Room can be reserved through the Recreation Centre Coordinator. Please call 905-502-8376 or visit their desk on the 2nd floor to book. The Recreation Coordinator is available Monday to Sunday 3pm – 11pm.
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