Ten York

Enterphone for Visitor Access

If you are expecting visitors, advise them of your Suite Name, which is included in your Arrival Letter.

To gain access to the building, your visitors select Your Suite Name on the Enter Phone panel and call your suite.

Quick rings on your phone tell you it is an Enter Phone call. Pick up the phone to speak and dial ‘6’ to allow access.

If you are on the phone, you will hear the call waiting beep on the line to signal an Enter Phone call. Press the hang-up button to speak to your visitor, then press ‘6’ to grant access to the building and press the hang-up button to return to your call.

All visitors must register with the Concierge. The Concierge may call to confirm you are at home and to have the guest authorized to enter the property.

Visitor Parking

Visitor parking is available on the P1 level in the parking garage for your guests and is available on a first come, first served basis. Spots can not be reserved. A parking permit must be obtained from the Concierge prior to parking. If the car is removed from the parking space and later returned, there is no guarantee a space will be available. Any vehicle parked without a permit will be tagged and at risk of being towed. Please note that DelSuites guests are considered building residents and are not permitted to park in Visitor spaces.

Delsuites Parking

If parking was not arranged prior to your arrival or if you only need it on occasion, contact DelSuites. Charges will apply. Do not park anywhere but your own assigned parking space. You risk being ticketed and towed. DelSuites will not assume any responsibility for tickets or towing charges that are the result of a guest parking illegally or without a permit. If you find your spot occupied, contact DelSuites immediately. Please register your vehicle upon arrival at guestservices@delsuites.com

Rules and Regulations

Click here to View

Pets

Ten York is pet friendly. We are permitted a maximum of 2 pets, no size restrictions. Pets must be registered. DelSuites charges a non-refundable pet cleaning fee. This fee only covers the cost of cleaning. Extra charges will apply for any damage to the suite and or furnishings.

Bikes and Lockers

Bikes cannot be brought into the elevators or common areas or stored in your suite/balcony. There are designated Bike storage areas available for a fee. Lockers are available in limited supply. If you require additional storage space and availability permits, lockers can be rented through DelSuites. Contact Guest Services for more information

Amenities and Location

The Recreation Centre Facilities are located on the 5th and 8th floors and include the Fitness Centre, an outdoor swimming pool (open seasonally), Barbeques, Outdoor Sun Deck, indoor whirlpool, Billiards Room, Home Theatre, Games Room, Party Room, Dining Room, Yoga studio, Massage Room, Exercise Room and Men’s and Women’s change rooms complete with steam rooms.

The Fitness Facilities are located on the 5th and 8th floors.  The gym is open 24 hours.  The pool is open from 8:00 am to 11:00 pm.

Your FOB is used to obtain access to the Recreation Facilities (pool, change rooms, exercise room only).

Persons under the age of 12 are not permitted to use the exercise equipment and must be supervised by an adult in the pool. Children under 16 must be supervised by an adult in the Fitness facility.

The Party Room is booked through the management office on a first come, first served basis.

The Home Theatre can be reserved through the Concierge. Please call 647-347-9540 to book.