There is no charge for local calls. Unlimted long distance calls through out North America are also offered with some areas excluded. Areas not included: Yukon, Nunavut, North West Territories, Bruce Peninsula, Hawaii, Alaska and Puerto Rico.
If you wish to call internationally you can purchase a calling card from a local retailer or contact Frontline Broadband at 416-307-1530. You will be asked to provide your credit card details to enable international calling. To find out the per minute cost for each international call go to www.frontline.ca.Select Residential, click on “Learn More” and scroll to the bottom of the screen. Click on International Rate then select the country you wish to call to view the rate. All rates are subject to 13% HST.
We do not currently subscribe to any voicemail service. If you do require this feature, please reach out to Guest Services and we will be happy to set this feature up for you
Enter Phone for Visitor AccessIf you are expecting visitors, advise them of your Suite Name, which is included in your Welcome Letter in your arrival package. To gain access to the building, your visitors select Your Suite Name on the Enter Phone panel and call your suite. Quick rings on your phone tell you it is an Enter Phone call. Pick up the phone to speak and dial ‘6’ to allow access. If you are on the phone, you will hear the call waiting beep on the line to signal an Enter Phone call. Press the hang-up button to speak to your visitor, then press ‘9’ to grant access to the building and press the hang-up button to return to your call.
All visitors must register with the Concierge. The concierge may call to confirm you are at home and willing to have the guest authorized to enter the property.
There is no charge for local calls. Unlimited long distance calls through out North America are also offered with some areas excluded. For International calling, we recommend purchasing a calling card. Alternately, you can contact your Guest Services Specialist to add a calling plan. Fees will apply
A continuous fast dial tone when you pick up the phone signals that there are messages for you. To pick up messages in the suite dial *98. You will be prompted for your password. Your password, is the suite number. If your suite number is only 3 digits, add a "0" and then your suite number. From outside the suite, dial your telephone number. When you hear the greeting press ‘#’ immediately. Enter your password, which again is the suite number.
If you are expecting visitors, advise them of your Suite Name, which is included in your Welcome Letter in your arrival package. To gain access to the building, your visitors select Your Suite Name on the Enter Phone panel and call your suite. Quick rings on your phone tell you it is an Enter Phone call. Pick up the phone to speak and dial ‘6’ to allow access. If you are on the phone, you will hear the call waiting beep on the line to signal an Enter Phone call. Press the hang-up button to speak to your visitor, then press ‘9’ to grant access to the building and press the hang-up button to return to your call.
All visitors must register with the Concierge. The concierge may call to confirm you are at home and willing to have the guest authorized to enter the property.